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Useful organisations

Find out about the organisations who are working together and helping you to combat fraud and bring fraudsters to justice.

Find out about the organisations who are working together and helping you to combat fraud and bring fraudsters to justice.

Age UK
Age UK is the country's leading charity dedicated to helping everyone make the most of later life. They provide companionship, advice and support for older people who need it most. Age UK provides information and advice through its free national advice line (0800 678 1602 - 8am-7pm, 365 days a year), on their website, and through its network of local charities.

Business Debtline
Business Debtline is a charity in the UK providing free, independent and expert advice for self-employed people and small businesses.

Childnet International 
Childnet International’s mission is to work in partnership with others around the world to help make the Internet a great and safe place for children.

CIFAS (UK's Fraud Prevention Service)
Cifas is a not-for-profit company working to protect businesses, charities, public bodies and individuals from financial crime. They have more than 25 years of experience in fraud prevention and financial crime, working with a range of UK organisations to protect their customers and the public.

Citizens Advice
The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues.

Counselling Directory
This online network gives information on counselling as well as listing counsellors in areas across the UK with their contact details, fees and the areas they cover. This service is free, confidential and easy to use.

Crimestoppers is an independent charity which helps to find criminals and solve crimes across the UK. Anyone can call their phone number, 0800 555 111, anonymously, 24-hours a day, to pass on information about crime. Alternatively, you can send information anonymously via their website, using their Giving Information Form. Callers don't have to provide any personal information and calls can’t be traced. Rewards are also available and are paid without compromising a caller's anonymity.

Equifax is a credit reference agency. It provides up-to-date information about people applying for credit to organisations such as banks, building societies, mortgage companies, retailers and mobile phone providers to help them to decide whether or not to give credit. Equifax also makes credit information available to you online.

Experian is the leading global information services company, providing data and analytical tools. The company helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Financial Conduct Authority (FCA)
The FCA is an independent body that regulates the financial services industry in the UK. 

Get Safe Online
The UK's leading awareness resource helping protect people, finances, devices and businesses from fraud, abuse and other issues encountered online.

The Online Dating Association (ODA)
The ODA was set up in 2013 to ensure high standards of behaviour by dating service providers serving UK users. All ODA members must abide by a Code of Practice which includes requirements around protection of the user. The ODA also provides advice to consumers on how to stay safe when using online dating sites.

Think Jessica
Think Jessica works to raise awareness about scams that use the postal service, also known as 'mass marketing fraud'. The Think Jessica website has information about how postal scams work, including 'Jessica's story'.

UK - Safer Internet Centre
Internet Centre, where you can find e-safety tips, advice and resources to help children and young people stay safe on the internet.

UK Finance (formerly Financial Fraud Action UK)
Raises awareness about all types of financial fraud in the UK. The website includes information about different types of payment fraud and useful downloads.

  • Take Five is a national awareness campaign led by UK Finance, backed by Her Majesty's Government and delivered with and through a range of partners in the UK payments industry, financial services firms, law enforcement agencies, telecommunication providers ommercial, public and third sector, urges you stop and consider whether the situation is genuine - to stop and think if what you're being told really makes sense.

Victim Support
The charity Victim Support gives free and confidential help to victims of crime, witnesses, their family, friends, and anyone affected across England and Wales. Everyone who reports fraud to Action Fraud is given the option to receive support from Victim Support.

Law Enforcement and professional counter fraud specialists

NHS Counter Fraud Authority
NHS Counter Fraud Authority leads on work to identify and tackle crime 

Department for Work and Pensions (DWP)
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers the State Pension and a range of working age, disability and ill health benefits to over 22 million claimants and customers.

HM Revenue & Customs (HMRC)
The HMRC is responsible for ensuring the correct taxes are paid at the right time, whether this relates to payment of taxes received by the department or entitlement to benefits paid.

Insurance Fraud Bureau
The Insurance Fraud Bureau was set up by the industry to disrupt and coordinate action against people committing organised insurance crime in the UK.

National Crime Agency (NCA)
The National Crime Agency (NCA) leads UK law enforcement's fight to cut serious and organised crime. We have national and international reach and the mandate and powers to work in partnership with other law enforcement organisations to bring the full weight of the law to bear on serious and organised criminals.

National Police Chiefs' Council (NPCC)
The National Police Chiefs' Council (NPCC) is a national coordination body for law enforcement in the UK and the representative body for British police chief officers. 

Serious Fraud Office (SFO)
The SFO investigates and prosecutes serious and complex fraud, bribery and corruption.

Please note: Action Fraud is not responsible for the content on external websites.

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