ActionFraud - National Fraud & Cyber Crime Reporting Centre - Call 0300 123 2040

Privacy information

Action Fraud is the UK’s National Fraud and Cyber Crime Reporting Centre hosted by the City of London Police, the national lead force for fraud. It takes crime and information reports on behalf of the police and gives advice and fraud prevention guidance.

The below privacy policy explains what personal information City of London Police, and Action Fraud as a function of the force, collect from you whilst visiting our website in compliance with UK and European Law.

Read our privacy notice here

How we share your data after you make a report of fraud or cyber crime

We are aware of how important it is to you that we keep your data safe, so when you make a report to Action Fraud we have standard procedures for handling and sharing your data. Find out how we share your data.

Your duty to report data breaches to the ICO within 72 hours

If you have suffered a data breach and report to us, we won’t automatically pass this onto the Information Commissioner’s Office (ICO). Under the new General Data Protection Regulation (GDPR) rules, from the 25th May 2018 it is mandatory that you also report data breaches to the ICO within 72 hours.

Data

We have a legal duty to protect any information we collect from you. We use encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

What is a cookie and why are they used by Action Fraud?

Cookies are small files of letters or numbers downloaded on to a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site. Cookies can be grouped into three categories: “session”, “persistent” and “first and third party”.

Session cookies (Temporary)

These are temporary cookie files, which are erased when you close your website browser. When you restart your website browser and go back to the website that created the cookie, the website will not recognise you.

Persistent cookies (Permanent)

These files stay in one of your website browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.

First and Third Party cookies

Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies are cookies set by a website visited by the user. Third-party cookies are created by a website other than the one you are currently visiting; for example, the Google analytics cookies placed on this website are third party which measure how many website visitors we receive.

Other facts about cookies you should be aware of

Cookies are not spyware or viruses and they can't read information from a computer. Neither are cookies the source for pop-ups or spam. They cannot be executed as code and are therefore incapable of transmitting computer viruses.

A list of all the cookies used on the Website by category is set out below.

Name

Domain

Purpose

_ga

.actionfraud.police.uk

Analytical cookies - Google analytics

_gat

.actionfraud.police.uk

Analytical cookies - Google analytics

_gid

.actionfraud.police.uk

Analytical cookies - Google analytics

actionfraud

.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; stores user preferences such as time zone, user’s feedbacks.

actionfraud-uuid

.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; identifies the user by UUID - a universally unique identifier.

actionfraudsession

.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; Action Fraud user session.

bw-version

.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; stores value about the active profile - black and white / colourful.

cookie-bar

.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; stores value about the Cookie bar consent. - visible / hidden

font-size

.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; font size value is stored.

ASP.NET_SessionId

.actionfraud-moxie.co.uk

Moxie chat

ChatOpen

.actionfraud-moxie.co.uk

Moxie chat

EndTime

.actionfraud-moxie.co.uk

Moxie chat

LastInteractionDate

.actionfraud-moxie.co.uk

Moxie chat

MoxieChat.39016.cdState

.actionfraud-moxie.co.uk

Moxie chat

MoxieChat.39016.date

.actionfraud-moxie.co.uk

Moxie chat

MoxieChat.39016.timeout

.actionfraud-moxie.co.uk

Moxie chat

StartTime

.actionfraud-moxie.co.uk

Moxie chat

cookiesession1

data.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; sticky session.

cookiesession1

reporting.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; sticky session.

cookiesession1

www.actionfraud.police.uk

This general AF cookie ensures that the website functions properly; sticky session.

What if I refuse cookies?

Refusing all cookies will affect your web experience and may result in some parts of the website not functioning properly.

Links to other websites

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

This page was last updated on – 26th September 2018