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Premium rate ‘Insolvency Service’ phone scam

Members of the public are being warned not to fall for a telephony scam which asks you to make premium-rate calls to the Insolvency Service.

The Insolvency Service is a Government agency that supports people in financial distress, tackling financial wrongdoing and maximising returns to creditors.
They have been made aware of a scam where members of the public are receiving telephone messages to make unscheduled and unnecessary calls to the Insolvency Service. 
Not only are unsuspecting members of the public being asked to make unnecessary calls but they are being asked to dial a telephone number that although does connect to the Insolvency Service, is not one of their official numbers and is premium-rate that costs a lot of money. 

According to the Government agency the scam appears to be instigated by a website based outside of the UK.

They Insolvency Service has given the following advice;

  • If you’re being asked to call the Insolvency Service but you are not going through a bankruptcy or insolvency matter – be careful as it could be a scam phone call.
  • Take a look at the number you’re being asked to call – if it looks like it’s a premium rate number then it might not be legitimate.
  • If you’re still unsure about the number, check the official Insolvency Service website to see if it is one of our numbers.
  • You can also check numbers using a standard search engine as if it is a legitimate number you will be taken to an official website.
Read more on the Insolvency Service website.
Please note: Action Fraud is not responsible for the content on external websites

If you think you have been a victim of fraud you should report it to Action Fraud by calling 0300 123 20 40 or by using the online reporting tool.

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