Action Fraud’s specialist advisers are now able to offer help, advice and support on fraud and cyber crime through Facebook and Twitter.
This new integration will allow members of the public to ask questions and receive help and support previously only available by calling the 0300 123 2040 number or chatting to our advisers online via the website.
You can speak to the advisors on our Facebook and Twitter pages during the following contact centre opening hours: Monday to Friday between 9am to 6pm.
It is important to remember the only way to report fraud and receive a police crime reference number is through our Facebook (/actionfraud) or Twitter (@actionfrauduk) pages and post a message and one of our advisers will respond to you. Alternatively you can call 0300 123 2040 or chat to us online.
It is important to remember posting something on our social media channels is not the same as making an official crime report.