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Contact us

You can report fraud or internet crime to Action Fraud any time of the day or night using our online fraud reporting tool

You can also report and get advice about fraud or internet crime by calling 0300 123 2040 (textphone 0300 123 2050).

Our specialist advisers are available during the following times:

  • Monday to Friday between 8am to 9pm
  • Saturday between 9am to 5pm
  • Sunday between 9am to 5pm 

Action Fraud will not call you unless you have requested us to, and will never ask for your bank details. If you are unsure whether a call is genuine, call the Action Fraud team on 0300 123 2040. Please note this number will be charged at your normal network rate.

If you have inclusive minutes within your mobile tariff then calls to our number are included at no cost. If you have used all of your inclusive minutes then the call will typically cost 35p per minute depending on your network provider.

Online advisor - live chat

This service is available Monday to Friday between 9am to 6pm. When using web chat you are speaking live to one of our advisors in the contact centre.

Calling overseas

If you are calling from abroad please call +44 161 234 9230


If you would like to make a complaint please view our policy or more information. 

For press enquiries:

If you are a journalist please contact us on 020 7601 2220. Please DO NOT report fraud to this phone number. The information will not be recorded. Instead, please report fraud here.

Important: When you send an email you are doing so over the open internet, which we cannot guarantee the security of. Therefore please do not send personal information, such as your address or bank account details, when emailing us.

Other languages

If you don’t speak English, or if English is not your first language, we run a service for you to make your fraud report in your language.

Complaints procedure.pdf68.39 KB