Contact us

You can report a fraud to Action Fraud any time of the day or night using our online fraud reporting tool. 

Contact usYou can also report a fraud and get advice about fraud by calling 0300 123 2040 (textphone 0300 123 2050).

Our specialist fraud advisers are available during the following times:

Monday to Friday between 8am to 9pm
Saturday between 9am to 5pm
Sunday between 9am to 5pm

Action Fraud will not call you unless you have requested us to, and will never ask for your bank details. If you are unsure whether a call is genuine, call the Action Fraud team on 0300 123 2040. Please note this number will be charged at your normal network rate.

In you have inclusive minutes within your mobile tariff then calls to our number are included at no cost. If you have used all of your inclusive minutes then the call will typically cost 35p per minute depending on your network provider.

Calling overseas

If you are calling from abroad please call +44 161 234 9230

Web chat

This service is available Monday to Friday between 9am to 6pm. When using web chat you are speaking live to one of our advisors in the call centre. 

General enquiries

For general enquiries, please email action.fraud@nfa.gsi.gov.uk. Please note that this is a new email address as of 5 April 2011. Please do not attempt to contact us on any previous email address you may have emailed us at - it will not reach us.

Please DO NOT report fraud to this email address. The information will not be recorded. Instead, please report fraud here.  

If you would like to make a complaint please view our policy for more information. 

For press enquiries:
Phone: 020 7035 3535

Please DO NOT report fraud to this phone number. The information will not be recorded. Instead, please report fraud here.

Important: When you send an email you are doing so over the open internet, which we cannot guarantee the security of. Therefore please do not send personal information, such as your address or bank account details, when emailing us.

Other languagesOther languages 
If you don’t speak English, or if English is not your first language, we run a service for you to make your fraud report in your language.