A new campaign is targeting teenagers to make sure they know how to shop online safely and spot fake websites.
The scheme comes after Trading Standards received more than 3,000 complaints from consumers about goods or services bought over the internet in the last year. Most complaints were about defective goods, substandard service or failure to deliver or late delivery.
Young people should shop safely
Trading Standards has said they are targeting teenagers in the campaign because they are keen online shoppers, but sometimes also inexperienced when it comes to shopping safely over the internet. As well as keeping their personal details safe online, it’s also important that they know how to spot fake websites and products.
Trading Standards is asking young consumers to follow their ChECK advice:
- Credentials – check the website with Howard the Shopping Assistant
- https and the padlock: check that these are in the address bar to make sure your payment is secure
- Ensure the website includes a legitimate postal address for the trader
- Credit card – use this for buying anything over £100 for extra safety – but never send your card or PIN details via email
- Keep a record of the transaction.
Anyone who has lost money to an online scam, or any other type of fraud, should report it to Action Fraud.
Please note: Action Fraud is not responsible for the content on external websites.
To report a fraud, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.