Cyber criminals use fake messages as bait to lure you into clicking on the links within their scam email or text message, or to give away sensitive information (such as bank details).
These messages may look like the real thing but are malicious. Once clicked, you may be sent to a dodgy website which could download viruses onto your computer, or steal your passwords.
If you think you may have been the victim of fraud or cybercrime and incurred a financial loss or have been hacked as a result of responding to a phishing message, you should report this to Action Fraud
Have you spotted a suspicious email?
If you have received an email which you’re not quite sure about, forward it to the Suspicious Email Reporting Service (SERS): [email protected]
The message might be from a company you don’t normally receive communications from, or someone you do not know. You may just have a hunch. If you are suspicious, you should report it.
Your report of a phishing email will help us to act quickly, protecting many more people from being affected.
The National Cyber Security Centre (NCSC) will analyse the suspect email and any websites it links to. They'll use any additional information you’ve provided to look for and monitor suspicious activity.
If they discover activity that they believe is malicious, they may:
- seek to block the address the email came from, so it can no longer send emails
- work with hosting companies to remove links to malicious websites
- raise awareness of commonly reported suspicious emails and methods used (via partners)
Whilst the NCSC is unable to inform you of the outcome of its review, they can confirm that they do act upon every message received.
Have you received a suspicious text message?
Suspicious text messages should be forwarded to 7726. This free-of-charge short code enables your provider to investigate the origin of the text and take action, if found to be malicious.
Have you received a suspicious phone call or interaction via social media?
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