You can report fraud or cybercrime to Action Fraud any time of the day or night using our online reporting tool. Reporting online is quick, easy and can be done on any device.
The tool will guide you through simple questions to identify what has happened and our advisers are available on web chat 24 hours a day to give you help and advice if you need it. To access web chat just click on the red chat icon at the bottom of your device screen.
When reporting online you will be given the option to register, login to an existing account or continue as a guest.
By registering with us online you will have access to a host of features designed to make reporting even easier. After logging in you will have access to a “Dashboard” located within the “My account”. From there you will be able to:
- Track progress the progress of your report by clicking on “My account” and then “My reports”.
- Save and resume a partially completed report. To update previously submitted reports. Simply go to “My account” and then “My reports”. Select your report with a case number beginning NFRC and select the “edit report” button.
Please note, if you continue as a guest and do not register with us online you will not access to any of the features listed above. You will only receive updates by email or post.
You can also report to us by calling 0300 123 2040 Monday to Friday between 8am – 8pm. If reporting by phone you will also be given the options to register as above or be a guest. Reports that are made online get treated with the same urgency as those made over the phone. If you are calling from abroad please call +44 300 123 2040.
What does an ‘0300’ phone number mean?
03 phone numbers cost the same as a call to local landline phone numbers, even from a mobile phone. So by calling Action Fraud on 0300 123 2040, you will not have to pay over the odds for the call. Only public bodies and not-for-profit organisations are allowed to use a number beginning 030.
Reporting a live cyber attack 24/7
If you are a business, charity or other organisation which is currently suffering a live cyber attack (in progress), please call 0300 123 2040 immediately, do not report to us online. This service is available 24 hours a day, 7 days a week. Please note, if you are member of the public you must call to report through our core opening hours between 8am – 8pm.
If you have suffered a data breach and report to us, we won’t automatically pass this onto the Information Commissioner’s Office (ICO). Under the new General Data Protection Regulation (GDPR) rules, from the 25th May 2018 it is mandatory that you also report data breaches to the ICO within 72 hours.
We offer an enhanced service for vulnerable victims. Find out more about vulnerable victims.
For your peace of mind the data you provide is totally secure and will only be provided to the police or anti-fraud agencies. Read more about the Action Fraud Information Charter
(Please be aware it is a criminal offence to submit a fake rep