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Outcomes

We've published reports, referrals and outcomes for fraud and cyber crime broken down by Home Office police forces and other agencies in the UK for 1 April 2018 - 31 March 2019.

Police forces

FORCE REFERRED CRIMES TOTAL OUTCOMES JUDICIAL OUTCOMES NON-JUDICIAL OUTCOMES
Avon and Somerset 518 1,024 136 888
Bedfordshire 489 434 39 395
British Transport Police 5 78 35 43
Cambridgeshire 387 156 14 142
Cheshire 398 756 43 713
City of London (incl. funded units) 549 741 391 350
Cleveland 229 245 58 187
Cumbria 125 670 90 580
Dedicated Cheque and Plastic Crime Unit 197 216 204 12
Derbyshire 373 1,078 302 776
Devon and Cornwall 400 1,062 106 956
Dorset 282 738 146 592
Durham 135 219 99 120
Dyfed Powys 50 340 78 262
Essex 1,091 930 100 830
Gloucestershire 147 129 21 108
Greater Manchester 3,290 1,338 161 1,177
Guernsey 16 0 0 0
Gwent 97 309 47 262
Hampshire 561 954 225 729
Hertfordshire 718 1,280 267 1,013
Humberside 358 327 7 320
Isle of Man 1 0 0 0
Jersey 5 0 0 0
Kent 1,185 2,086 162 1,924
Lancashire 605 240 38 202
Leicestershire 794 470 56 414
Lincolnshire 305 551 82 469
Merseyside 1,035 1,177 175 1,002
Metropolitan 17,674 12,883 1,912 10,971
Norfolk 235 920 126 794
North Wales 287 1,244 102 1,142
North Yorkshire 160 2 0 2
Northamptonshire 723 903 140 763
Northumbria 373 945 153 792
Nottinghamshire 628 2,727 489 2,238
Police Service of Northern Ireland (PSNI) 340 807 130 677
South Wales 353 1,309 150 1,159
South Yorkshire 401 1,091 172 919
Staffordshire 560 1,674 189 1,485
Suffolk 495 669 73 596
Surrey 431 2,751 169 2,582
Sussex 658 1,468 185 1,283
Thames Valley 1,122 1,220 136 1,084
Warwickshire 440 478 54 424
West Mercia 335 840 80 760
West Midlands 2,589 1,439 91 1,348
West Yorkshire 1,365 720 144 576
Wiltshire 203 733 148 585
Total 43,717 52,371 7,725 44,646

 

FORCE REFERRED CRIMES TOTAL OUTCOMES JUDICIAL OUTCOMES NON-JUDICIAL OUTCOMES
Garda Siochana 0 0 0 0
Police Service of Scotland 930 10 0 10
Royal Gibraltar Police 0 0 0 0
Total 930 10 0 10

 

Regional organised crime units

 

REGIONAL ORGANISED CRIME UNIT REFERRED CRIMES TOTAL OUTCOMES JUDICIAL OUTCOMES NON-JUDICIAL OUTCOMES
East Midlands  3 0 0 0
Eastern  65 83 0 83
North Eastern 4 0 0 0
London  0 0 0 0
South East  167 0 0 0
South Western  0 0 0 0
Wales  0 0 0 0
West Midlands  2 0 0 0
Yorkshire & Humberside  0 0 0 0
Total 241 83 0 83

 

Partner agencies

 

PARTNER AGENCY REFERRED CRIMES TOTAL OUTCOMES JUDICIAL OUTCOMES NON-JUDICIAL OUTCOMES
Business Innovation and Skills 0 0 0 0
Charity Commission 2 0 0 0
FCO 2 0 0 0
Financial Conduct Authority (FCA) 656 0 0 0
Her Majesty's Revenue and Customs 3 0 0 0
Insolvency Service 346 0 0 0
Medicines and Healthcare Products Reg. Agency 0 0 0 0
Ministry of Justice 0 0 0 0
National Crime Agency 248 0 0 0
NHS Protect 2 0 0 0
Office of Fair Trading 0 0 0 0
Other 1,137 0 0 0
Serious Fraud Office 104 0 0 0
Solicitors Regulation Authority (SRA) 54 0 0 0
Trading Standards 986 0 0 0
United Kingdom Border Agency 0 0 0 0
Total 3,540 0 0 0

 

Fraud dashboards

 

FORCE FRAUD DASHBOARDS CYBER DASHBOARDS
Avon and Somerset 2019 (PDF) 2019 (PDF)
Bedfordshire 2019 (PDF) 2019 (PDF)
Cambridgeshire 2019 (PDF) 2019 (PDF)
Cheshire 2019 (PDF) 2019 (PDF)
City of London  2019 (PDF) 2019 (PDF)
Cleveland 2019 (PDF) 2019 (PDF)
Cumbria 2019 (PDF) 2019 (PDF)
Derbyshire 2019 (PDF) 2019 (PDF)
Devon and Cornwall 2019 (PDF) 2019 (PDF)
Dorset 2019 (PDF) 2019 (PDF) 
Durham 2019 (PDF) 2019 (PDF)
Dyfed Powys 2019 (PDF) 2019 (PDF)
Essex 2019 (PDF) 2019 (PDF)
Gloucestershire 2019 (PDF) 2019 (PDF)
Greater Manchester 2019 (PDF) 2019 (PDF)
Gwent 2019 (PDF) 2019 (PDF)
Hampshire 2019 (PDF) 2019 (PDF)
Hertfordshire 2019 (PDF) 2019 (PDF)
Humberside 2019 (PDF) 2019 (PDF)
Kent 2019 (PDF) 2019 (PDF)
Lancashire 2019 (PDF) 2019 (PDF)
Leicestershire 2019 (PDF) 2019 (PDF)
Lincolnshire 2019 (PDF) 2019 (PDF)
Merseyside 2019 (PDF) 2019 (PDF)
Metropolitan 2019 (PDF) 2019 (PDF)
Norfolk 2019 (PDF) 2019 (PDF)
North Wales 2019 (PDF) 2019 (PDF)
North Yorkshire  2019 (PDF) 2019 (PDF)
Northamptonshire 2019 (PDF) 2019 (PDF)
Northumbria 2019 (PDF) 2019 (PDF)
Nottinghamshire 2019 (PDF) 2019 (PDF)
Police Service of Northern Ireland (PSNI) 2019 (PDF) 2019 (PDF)
Scotland Not available Not available
South Wales 2019 (PDF) 2019 (PDF)
South Yorkshire 2019 (PDF) 2019 (PDF)
Staffordshire 2019 (PDF) 2019 (PDF)
Suffolk 2019 (PDF) 2019 (PDF)
Surrey 2019 (PDF) 2019 (PDF)
Sussex 2019 (PDF) 2019 (PDF)
Thames Valley 2019 (PDF) 2019 (PDF)
Warwickshire 2019 (PDF) 2019 (PDF)
West Mercia 2019 (PDF) 2019 (PDF)
West Midlands 2019 (PDF) 2019 (PDF)
West Yorkshire 2019 (PDF) 2019 (PDF)
Wiltshire  2019 (PDF) 2019 (PDF)
NATIONAL 2019 (PDF) 2019 (PDF)

 

Download our factsheet for an explanation of the data contained in each dashboard.

Terms used in the data

  • National Fraud Intelligence Bureau (NFIB) is part of the City of London Police. It analyses information and crimes reported to Action Fraud to develop lines of inquiry and then sends out crime packages (disseminations) to police forces and other law enforcement agencies. NFIB also carries out a range of activities to disrupt websites, bank accounts and telephone accounts used to enable fraud and provides crime prevention advice to the public, industry and other partners.
  • There are a number of different types of judicial outcome as defined by the Home Office (see Section H).

How we choose which crimes are sent to forces

Several factors are considered when a dissemination is made. This includes whether or not there are viable lines of enquiry and the threat, risk and harm to the victim. Crimes are disseminated to police forces for investigation primarily based on the location of the suspect, where there are viable lines of enquiry to be made and when officers have the best opportunity to detect and deter. However, all reports are stored for further analysis so that if new information is discovered it can be used as part of any future investigation.

Discrepancies in outcomes between forces

Fraud and cyber crime are complex crimes that take time to investigate and, where possible, prosecute. It can also happen from outside the UK, which adds a further degree of complexity in trying to track down offenders.

There is not a direct link between the number of crime disseminations and the number of outcomes returned. Disseminations and disposals often won't occur in the same reporting period due to the length of time required for fraud investigations. It's also possible for the number of outcomes to be greater than disseminations, when disseminations made before April 2016 are returned as outcomes within the 2016/17 period.

Police forces are mandated to provide outcome data, but other agencies are not subject to Home Office Counting Rules and therefore do not report outcomes to the City of London Police.

How the City of London Police supports police forces

Action Fraud and the NFIB take the equivalent of 4,000 days or £1,997,760 per month off of UK police forces' demands by recording and analysing fraud reports nationally rather than at a local level. Unlike most other crimes, fraud and cyber crime is often committed by criminals who never come into contact with their victim, and around half of all fraud and cyber crime comes from abroad. A national reporting service means the UK can better identify investigate and detect fraud and cyber crime. 

Investigation and enforcement are not the only ways to fight fraud; taking steps to prevent it from happening in the first place is just as important. Reports made to Action Fraud can lead to the disruption of telephone lines and websites linked to fraudulent activity, or working with banks to request the closure of accounts linked to crime. From April 2016 to March 2017 the NFIB disseminated 46,019 reports for further action on intelligence, prevention or victim care and submitted 170,856 requests to partners to close bank accounts, websites and phone numbers suspected of facilitating fraud. 

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