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Silver Surfers’ Day

21st May 2010

The biggest ever Silver Surfers’ Day will help more older people get online and reap the benefits of the internet.

The day will see 1,500 hands-on events across the UK exclusively for older people. The events are suitable for total novices, providing older people with a gentle introduction to using a computer and a taste of what getting online has to offer.

Learning computer skills

Older people will have the opportunity to learn basic computer skills, how to send an email, scan a photograph, place an online order, play a quiz about health and wellbeing, download and listen to music, and how to use the internet to find information and save money. The events are billed as being pressure-free and relaxed, participants can choose to only learn one aspect if they want to, eg sending emails.

Be safe online

The Silver Surfer events will also cover aspects of internet security. While the internet can open many possibilities for new users, it’s important to exercise precautions in order to stay safe.

Action Fraud has put together some top tips for people to stay safe online.

  1. Be careful about giving out personal information (name, address, bank details etc) online. You should only ever have to do this when completing transactions online with trustworthy retailers and service providers.
  2. Banks will never email asking you to click on a link to verify your account details. Do not click on the link if you receive an email like this, even if it looks genuine. Always type in your bank’s website address directly into the address bar to access your account online.
  3. Make sure your computer has up-to-date security on it, which includes anti-virus software and a firewall.
  4. Sign-up to Verified by Visa or MasterCard Secure Code when you are given the option while shopping online. This involves you registering a password with your card company and adds an additional layer of security to online transactions with signed-up retailers.
  5. If you receive an email from someone you don’t know, saying that you have won the lottery, offering a business opportunity or claiming to be in a position of authority or from your bank, question it. These are common frauds. Remember that if it sounds too good to be true, it probably is.

For advice about fraud or to report a fraud, contact Action Fraud by using our online fraud reporting tool, or by calling 0300 123 2040.

For more information about Silver Surfers’ Day, including a list of events for the day, visit the Silver Surfers’ Day website.

Please note: Action Fraud is not responsible for the content on external websites.