You are here

Council tax call scam

30th July 2010

Residents are being warned about phone calls that some households have received relating to council tax.


Some homeowners have been contacted from a call centre that appears to be based in India, stating that they can arrange for the refund of overpayments of council tax and they can also arrange for the homeowner's council tax band to be corrected.


The victim is then told to pay a £75 payment up front and is asked for their credit or debit card information, including the three digit security code on the back of their credit card to process the charge.


The Isle of Wight Council reported that one resident successfully blocked their card from being used, but was informed by their bank that several attempts were made to take payment from their card. The scam has been reported in areas across the UK.


Council tax refund calls are fraudulent


Councils are stressing that these callers are in no way related to local authorities and residents should not provide any personal information to callers, including card and bank details.


Anyone who receives these types of phone calls should end the call and contact Trading Standards. Anyone in the UK who has lost money to this type of scam should report it to Action Fraud.


Read more about the council tax scam on the Isle of Wight Council’s website.


Please note: Action Fraud is not responsible for the content on external websites.


To report a fraud, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.


See also:
 Advance fee fraud
Call centre fraud
Council tax fraud