The web chat facility is now available to users who are already within our online reporting tool.
This will enable you to ask one our specialist advisors a question if you are having trouble completing any part of your fraud report.
When using web chat you are speaking live to one of our advisors in the Action Fraud call centre and remember not to give out any personal information whilst using the service.
This service is available Monday to Friday between 9am to 6pm.
To report a fraud, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.