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Sony PlayStation data theft advice

Sony PlayStation Network has discovered that certain user account information has been compromised.

Playstation Controller

For your security, Sony Playstation Network is asking customers to follow this advice:

  • Be especially aware of email, telephone and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information.
  • When the PlayStation Network and Qriocity services are fully restored, it is strongly recommended that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, it is recommended that you change them, as well.
  • To protect against possible identity theft or other financial loss, closely review your account statements and monitor your credit or similar types of reports. An identity protection service such as ProtectMyID monitors your Experian credit report and alerts you to potential fraudulent activity via email or SMS. If you are a victim of identity fraud, a dedicated caseworker will work with you to help you resolve any problems. Visit the ProtectMyID website to learn more.

For further information visit the Sony Playstation Network website.

Please note: Action Fraud is not responsible for the content on external websites.

To report a fraud, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.

See also:
Online fraud
Identity theft and identity fraud

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