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Sega customers’ details hacked

Sega has advised customers that the personal information of 1.3 million of its users has been stolen.


Users of the Sega Pass system have had their email addresses, dates of birth and encrypted passwords stolen from an online database. Sega has said that no financial information is at risk.

Sega has taken its system offline and all users’ passwords have been reset.

Be vigilant against fraudsters

Users who may have been affected by this should continue to do what they should normally be doing – being wary about unsolicited emails and keeping a close eye on their credit reference file. An identity protection service such as ProtectMyID monitors your Experian credit report and alerts you to potential fraudulent activity via email or SMS. If you are a victim of identity fraud, a dedicated caseworker will work with you to help you resolve any problems. Visit the ProtectMyID website to learn more.

Read more about the Sega hacking on the Associated Press website.

Please note: Action Fraud is not responsible for the content on external websites.

To report a fraud, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.

See also:
Sony PlayStation accounts compromised
Sony PlayStation datatheft advice
Identity fraud and identity theft

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