Online cash company Ukash is warning consumers not to believe scammers who say they are able to reclaim bank charges.
Reports have been made stating that the fraudsters ask their victims to send them a fee in the form of a Ukash voucher code. Approaches have been made both via email and phone.
This is an advance fee fraud and those who have fallen victim have lost their money.
Read Ukash’s tips for staying safe while using Ukash:
- only spend Ukash online and at genuine merchants listed at www.ukash.com/spend
- never email vouchers or give voucher codes in full or part by email or over the telephone to anyone as you will lose your money
- Ukash advice is never to provide any voucher details to a third-party by any method as it should be treated just like cash
- the Ukash product is not designed for person to person or Escrow payments; it should only be used for making payments online at participating Ukash merchants
- participating Ukash merchants will never ask for payment to be made by sending voucher details over the telephone or by email
- participating Ukash merchants will never ask for payment to be made directly to a carrier to release a shipment
- read more Ukash safety tips on Ukash’s website.
Read more about the bank charge reclaim scam on Ukash’s website.
Please note: Action Fraud is not responsible for the content on external websites.
To report a fraud, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.