ActionFraud - National Fraud & Cyber Crime Reporting Centre - Call 0300 123 2040

Council tax refund scam emails

Fraudsters are sending scam emails claiming residents are eligible to a refund on their council tax.

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The emails that are being sent from [email protected] offer a refund on your council tax and claim to be from local government.

They ask for confidential bank and credit card details and passwords in order to process the refund. Councils will never ask for personal information in this way.

If you receive one, do not give away any information as this potentially gives fraudsters access to your money - delete it and report it to us.

One council in Cheshire said that if refunds are due, or there is any change in your bill, then statements will be sent through the post. If you are unsure you should call them up directly.

For further information visit the Cheshire council website.

Please note that Action Fraud is not responsible for the content of external websites.

To report a fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use our online fraud reporting tool.

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