If you made a report before 6th October 2018 the website which you used to make your report has been upgraded.
The NFRC reference number and password details which you were provided will not enable you to access the new functions on the improved website.
Registering on the new website will not enable you to review and update your report made prior to 6th October. If you have not had an update about your report please be assured we will aim to send you an update within 4-6 weeks after you have made your report.
if you have registered on our new website after the 6th October and made a report, you can track the progress of your report and edit it by logging into your account. After logging in, to check your reports status click on “My account” in the top right hand side of the website and then click “My reports”.
If you have any more queries, speak to us on web chat 24 hours a day.