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Report attempted scams or viruses

What are we looking for?

Phishing: any email/call/message which has been received claiming to be an official body and asking for personal details, has promised rewards, prizes or shares of fortunes for small fees.

Malware: this is unwanted software which has adversely affected your computer, phone or computer device. It may have been downloaded when you were visiting a website or via an email link.

Please forward your reports to [email protected] (you can also send us screenshots of suspicious text messages you have received or let us know about scam phones calls/voicemails by sending us phone numbers).

You should use this email to report phishing or malware campaigns but have NOT lost any money or exposed your personal details. If you have lost money, you must report it as a crime online or call 0300 123 2040

If you have any questions or are unsure what to do, speak to us via web chat