
What is 'Dating' or 'Romance' Fraud?
Romance scams involve people being duped into sending money to criminals who go to great lengths to gain their trust and convince them that they are in a genuine relationship. They use language to manipulate, persuade and exploit so that requests for money do not raise alarm bells. These requests might be highly emotive, such as criminals claiming they need money for emergency medical care, or to pay for transport costs to visit the victim if they are overseas. Scammers will often build a relationship with their victims over time. This practical guide highlights common tactics used in romance fraud.
Signs your friend or family member may be involved in a romance scam:
- They may be very secretive about their relationship or provide excuses for why their online partner has not video called or met them in person. They might become hostile or angry, and withdraw from conversation when you ask any questions about their partner
- They may express very strong emotions and commitment to someone they have only just met
- They have sent, or are planning to send, money to someone they have not met face-to-face. They may take out loans or withdraw from their pension to send money.
Below is an example of a typical scenario of dating fraud:
How to protect yourself from Dating scams
Avoid giving away too many personal details when speaking online to someone you’ve never met in person, as it can lead to your identity being stolen. This includes revealing your full name, date of birth and home address - even if you’re doing it for what seems to be harmless reasons, such as your partner wants to send you flowers or a gift.
Stay on the site’s messaging service until you meet in person. Criminals want to quickly switch to other platforms that are less regulated and have better encryption, so there’s no evidence of them asking you for money. Whatever reason you’re given to move away from the site where you met, if the other person is genuine, they will accept your decision to stay on the platform until you see each other in person.
On social media, only accept friend requests from people you know and trust.
Most online platforms have a reporting tool which you can use if you suspect someone online is using pictures that don’t belong to them, you are suspicious of their behaviour, or they have asked you for money. Reporting their user profile means it can be blocked which helps protect others
It’s important that no matter how long you’ve been speaking to someone online and how much you trust them, if you haven’t met them in person do not:
- Send them any money
- Allow them access to your bank account
- Transfer money on their behalf
- Take a loan out for them
- Provide copies of your personal documents such as passports or driving licenses
- Invest your own money on their behalf or on their advice
- Purchase and send the codes on gift cards from Amazon or iTunes
- Be suspicious of any requests for money from someone you have never met in person, particularly if you have only recently met online.
- Speak to your family or friends to get advice.
- Profile photos may not be genuine, do your research first. Performing a reverse image search on a search engine can find photos that have been taken from somewhere, or someone, else.
What to do if you have been a victim of dating fraud
If you have made a payment: Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.
Identity theft: If you have shared personal or financial information, and suspect your identity may have been stolen, you can check your credit file quickly and easily online. You should do this every few months anyway, using a reputable service provider and follow up on any unexpected or suspicious results. You can also sign up for Cifas services which can help to protect you against fraud.
You could be targeted again: Fraudsters sometimes re-establish contact with previous victims claiming that they can help them recover lost money, this is just a secondary scam. Hang up on any callers that claim they can get your money back for you.
How to report Dating fraud
If you think you have been a victim of a romance scam, do not feel ashamed or embarrassed - you are not alone. Contact your bank immediately and report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk. If you are in Scotland, please report to Police Scotland directly by calling 101.