When you report a fraud to Action Fraud, you are given a police crime reference number and your case will be referred on to the National Fraud Intelligence Bureau (NFIB), which is run by the police service.
In some cases the police and other law enforcement agencies may want to contact you for further details, so it’s important that you provide your correct contact details and keep any relevant information about the fraud.
Although the police cannot investigate every report individually, the information you provide will aid them. The police use your information to build up intelligence about fraud, which includes who is committing what fraud and against whom. This contributes to making the UK a more hostile place for fraudsters to operate in and helps to keep other potential victims safe.
When you report a fraud to Action Fraud, you can also choose to have your details passed on to Victim Support, a national charity that helps those affected by crime. If you take up this option, you will then be contacted by someone from the charity and offered free and confidential emotional support and practical help.