What information do we collect?
By clicking on any links when browsing this website or by sending us emails you consent to some personal information being collected.
Action Fraud collects your personal information through:
- Cookies placed on our website either by a third party or hosted by Action Fraud.
- Name and email addresses provided by you.
When you visit our website we collect this information in a way which does not identify anyone. We only record data such as the type of web browser and operating system you are using, the pages you visit, and the date and time of your visit. We cannot identify you personally from this information and we will not associate any data gathered from this site with any other personally identifying information from any source. We do not attempt to collect any personal data about you through this web site unless you provide it to us voluntarily; for example, by sending us an email.
What we do with your information
We will always be clear about why we need the details we ask for, and ensure your personal information is kept as secure as possible.
Any of the information we collect from you may be used in the following ways:
- To periodically send emails about Action Fraud updates, news alerts or other information which we think you may find interesting using the email address which you have provided.
- Use the information collected by cookies with your consent to improve our website and customer service.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.
What is a cookie and why are they used by Action Fraud?
Cookies are small files of letters or numbers downloaded on to a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site. Cookies can be grouped into three categories: “session”, “persistent” and “first and third party”
Session cookies (Temporary)
These are temporary cookie files, which are erased when you close your browser. When you restart your website browser and go back to the site that created the cookie, the website will not recognise you.
Persistent cookies (Permanent)
These files stay in one of your website browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.
First and Third Party cookies
Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies are cookies set by a website visited by the user. Third-party cookies are created by a website other than the one you are currently visiting; for example, the Google analytics cookies placed on this website are third party which measure how many website visitors we receive.
Cookies are not spyware or viruses and they can't read information from a computer. Neither are cookies the source for pop-ups or spam. They cannot be executed as code and are therefore incapable of transmitting computer viruses.
A list of all the cookies used on the Website by category is set out below.
Refusing all cookies will affect your web experience and may result in some parts of the website not functioning properly.
Links to other websites
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
This page was last updated on – 22nd November 2013