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Press and media enquiries

If you are a journalist and need to contact the Action Fraud media office, you can:

  • Email us
  • Or telephone: 020 7601 2220 (9am to 5pm Monday to Friday). Please DO NOT report fraud to this phone number. The information will not be recorded. Instead, please find out how to report a fraud to us here

Additional information for journalists/media enquiries:

  • Action Fraud is the UK’s national reporting centre for fraud and financially motivated cyber crime.
  • Action Fraud does not have investigation powers, the reports taken by Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) who collate and analyse intelligence on fraud, who then make the decision to send crimes to law enforcement.
  • Action Fraud joined the National Fraud Intelligence Bureau (NFIB) at the City of London Police in 2014. Find out more about this here
  • Every allegation reported to Action Fraud is recorded and where a crime is identified the victim given a police crime reference number (NFRC).
  • Action Fraud responds to all victims of fraud within 28 days of reporting.
  • Action Fraud can also take fraud information reports from people who have been in a situation where fraud could have occurred but didn’t. E.g. receiving a letter or email asking for money in relation to a bogus lottery win, inheritance or other approach for money that is not genuine.
  • For a regional breakdown of crime and information reports reported to Action Fraud, please see our statistics map. Please note that fraud data is also published by the The Office for National Statistics as part of their regular quarterly crime statistics bulletin.

Important: When you send an email you are doing so over the open internet, which we cannot guarantee the security of. Therefore please do not send personal information, such as your address or bank account details, when emailing us.